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Every month, countless U.S. offices and other commercial establishments experience some form of damage to critical documents as the result of fire, flood, or mold caused by excessive moisture. The process of recovering and restoring these damaged documents is as important to adjusters, insurers, and their clients as it is arcane.

The ability to take appropriate action based on fact rather than myth can be critical in successfully recovering damaged documents, ensuring business continuity, and controlling costs. Joe Perko, a document recovery expert and director of field services for Rapid Refile, recently took the time to verify the facts and debunk the myths of this highly specialized field for the readers of Claims.

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