NU Online News Service, Feb. 11, 2:41 p.m. EST
Independent agents give the bulk of their business to insurers who provide contact people, prices, products, and other factors they like, according to a survey released by marketing information firm J.D. Power and Associates.
The Westlake Village, Calif.-based firm's findings were contained in its "2010 Insurance Agency Satisfaction Study--Personal Lines" based on a survey that asked 2,316 insurance agents and their staff to evaluate up to three personal property and casualty insurance companies their agency dealt with.
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