Since 1993, North America's best reinsurers have relied upon the biennial, trademarked “Flasp?hler Cedant Survey” to help ensure that they are effectively and efficiently meeting the important (and evolving) needs of ceding companies.
Although many reinsurers talk about focusing on clients, only the best reinsurers consistently measure their progress in meeting cedants' most critical needs in areas including underwriting, claims, timeliness, financial value and customer support. 
Not surprisingly, the reinsurers who regularly measure their progress in meeting cedant needs dominate the “best of” ratings in the 2009 survey findings.
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