NU Online News Service, Dec. 22, 3:21 p.m.EST
Auto insurance customers are typically more satisfied with theirclaims experience than homeowners insurance customers, a new J.D.Power and Associates study finds.
The "2009 Home Claims Satisfaction Study" and corresponding autostudy found that customer satisfaction with the home claimsexperience averages 828 on a 1,000-point scale compared 842 forauto claims experience.
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