NU Online News Service, Dec. 15, 1:53 p.m. EST

The National Association of Professional Insurance Agents said it has joined with The Hartford to honor an outstanding customer service representative.

The Hartford will sponsor the annual PIA National Customer Service Representative of the Year Award, which will be presented during a luncheon March 20 in Arlington, Va.

Nominations for PIA National Customer Service Representative of the Year Award are made by PIA members. It is given annually to an outstanding agency customer service representative who works for a PIA member insurance agency.

Presentation of the award will be made next year with PIA's Federal Legislative Summit and National Board of Directors and Committee meetings.

In addition to the CSR award, PIA will also present the 2010 Professional Agent of the Year and Young Insurance Professional of the Year.

"As we celebrate our bicentennial in 2010, we are excited to recognize the industry's finest CSRs for the role they play in providing exceptional service for their customers," said Juan Andrade, president and chief operating officer, property and casualty operations, for the Hartford, Conn.-based insurer.

The award recognizes a CSR who has improved agency operations, served their clients in a unique or extraordinary way and engaged in community involvement and activities to advance the betterment of the insurance industry.

The deadline for nominations is Jan. 22. Nomination forms are available at: www.pianet.com/awards.

PIA's three other major national awards--the Company Award of Excellence, the Managing General Agency of the Year and the Company Representative of the Year--will be presented in Traverse City, Mich., on Oct. 2 in conjunction with the association's fall meetings.

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