Thank you for sharing!

Your article was successfully shared with the contacts you provided.

The title “business analyst” has been misappropriated by IT and needs to be immediately released and returned to the business side of the house. Who would have thought that a simple misnomer would have such far-reaching consequences? Well, certainly not those in IT; they innocently set out to improve service quality and relationships with their business customers by creating a well-intentioned liaison.


Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2019 ALM Media Properties, LLC. All Rights Reserved.