If there's a lesson to be learned from Tiger Woods' recentpersonal disaster, it's that things happen that cannot be plannedfor—and that if something potentially explosive is uncovered, itshould not be hidden or kept from the media.

This is exactly what Tiger Woods did after his car crash in themiddle of the night. He basically hid in his house for days,refusing to talk to the police, let alone the press. The result waswild speculation, including an online story that his wife hadchased him with a golf club and had broken out his car windowbefore the crash.

The topic of dealing with the media during a crisis has beencovered by National Underwriter at several conferenceseminars, including RIMS and PRIMA. The message is to be up-frontand honest as soon as a situation is uncovered. Hiding somethingonly leads to wild speculation and eventually can ruin anindividual's or a company's reputation.

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