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Stunted wages, heftier workloads and shriveling benefits are just a few of the challenges that continue to plague claim professionals, according to the 2009 Salary Survey conducted by Claims magazine.

The 19th iteration of the annual survey by Claims–which, along with National Underwriter, is part of Summit Business Media’s P&C Magazine Group–depicted a landscape of frustrated skeleton crews making do with less.

Both independent and insurance company claim staffers cited inadequate compensation for an ever-expanding workload of claims that are increasingly complex and/or large in severity.

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