In a year when most are satisfied with holding their own in a sinking economy, the Applied Systems Client Network reported growth in a number of key areas thanks to the resilience of its volunteer members, the user group's outgoing chair says.

The commitment of ASCnet volunteers helped drive significant improvements in usage and training over the past year, Mike Montgomery, senior associate development consultant for Lockton Companies LLC, said in his keynote address during the group's annual meeting.

The Applied Systems users group–representing more than 80,000 insurance professionals in 11 countries–reported gains including more than 18.7 million real-time transactions, increased educational opportunities and improved relationships with carrier partners.

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