Thank you for sharing!

Your article was successfully shared with the contacts you provided.

Consumer advocates are concerned about a bill that could ostensibly undo a current Calif. law preventing insurers from “steering” customers to auto body shops under contract with the insurer.

Calif. Assemblywoman Mary Hayashi (D-Hayward) is spearheading the proposal — AB 1200 — which would allow insurers to present reasons as to why customers should use “preferred” body shops at any time during the claim process. This would represent an obvious departure from the anti-steering law enacted in 2003 (SB 551 – Speier), which specifically prohibits insurance companies from dictating that customers get cars repaired at certain establishments. The state law actually goes one step further, stipulating that insurers must refrain from “suggesting or recommending” body shops once the person has selected a repair facility.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

Dig Deeper


Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.