I have a feeling I'm going to get a lot of flack for my cover story in the May 26 edition of NU about how the property-casualty insurance industry can solve its image problem.

My piece is based on a presentation I've been making over the past two years to groups of carriers, agents and consultants on “The Insurance Industry's Reputation and Its Impact on the Bottom Line,” which was developed and tweaked in blog entries like this one, columns I've published in NU, and thanks to feedback from readers.

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