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NU Online News Service, May 15, 1:40 p.m. EDT

The need for independent agents to encrypt e-mail transmissions is not only important for compliance with privacy laws but can also be used as a marketing tool by agents, a technology expert said.

Jim Rogers, director of distribution technology at The Hartford, made his comments during an Agents Council for Technology (ACT) Web seminar on the subject of Transport Layer Security (TLS) e-mail, or the encryption of e-mail messages to protect sensitive customer information.

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