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No Shortcuts for the Long Term

Problems with core systems are scary for any insurance carrier, but the thought of investing heavily in today's economy is enough even for the bravest to keep on the nightlight. Still, as Craig

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When it comes to the core systems, insurers can’t afford to wait for the economy to turn around before they begin investing in improvements.

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Case Study

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Case Study: You Have To Know Your Customers To Keep Your Customers

The number of consumers who shop often for new or better insurance deals is high. But you can take steps to keep your customers from leaving.

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2019 Future of Claims Study: Balancing Automation and Empathy

Are insurance carriers’ claims processes aligned with consumer expectations?

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A high-quality digital service experience is quickly becoming your organization’s most valuable differentiator. Do you have the tools in place to deliver the best customer service?

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