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Editor’s Note: Claims’ staff is profiling several speakers who will dispense knowledge and offer insights during this year’s ACE America’s Claims Event, which is being held from June 1-3, 2009, at Caesars Palace in Las Vegas, Nev. We continue coverage by interviewing Marcie Molek and Mark McGillivray, both assistant vice presidents in the Claims organization at Allstate, who will jointly deliver a presentation on June 3, 2009.

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