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In “Chicago,” while Roxie Hart becomes a celebrity after murdering her lover, no one notices her protective husband, Amos, who laments his lack of visibility in the classic show tune, “Mr. Cellophane.” Unfortunately, too many risk managers are suffering from the same identity problem, as the only time anyone notices them is when something goes wrong.

That’s the message I got over and over again today here in Orlando at the Risk and Insurance Management Society’s annual conference.

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