NU Online News Service, March 25, 3:07 p.m. EDT
The closer a carrier's relationships with its independent agents, the more business they send its way, according to a J.D. Power and Associates satisfaction survey.
The Westlake Village, Calif.-based information services firm's findings were contained in its first "2009 Insurance Agency Satisfaction Study."
J.D. Power said for its report it surveyed 1,589 insurance agents who evaluated more than 10 companies across the industry.
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