Insurance business process outsourcing is expected to increase 67 percent by 2013 on a global basis, primarily from growth outside of North America and the United Kingdom, according to a Celent, a Boston-based financial research and consulting firm.

In a recent report, “Insurance Business Process Outsourcing: A Global View,” both North America and Europe will continue to make up a large part of the global business process outsourcing (BPO) revenue stream. However, there are signs of growing interest in other regions, according to the report.

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