Welcome to the Mid-Year Educational Workshop for the National Association of Professional Surplus Lines Offices (NAPSLO). Over the years, I've found this meeting to be an excellent opportunity to reconnect, deepen my knowledge and cultivate long-term relationships so essential to our business. We're glad you're here. The strength of our organization lies in our members' participation and support.
While our nation's economy has been shaken by unprecedented financial failures and many companies are cutting costs, the excess and surplus lines industry remains on a solid foundation. History has shown, in hard or soft markets, our industry continues to emerge strong and solvent. We rise to fill needs in specialty market niches with creativity and flexibility. These trying times will be no different; we will meet the uncertainties our customers face by providing viable choices through products, expertise and service when and where needed.
As each of us has risen to fulfill customer needs, NAPSLO Committee members have risen to meet challenges on many fronts, too, with creativity and flexibility. There are lists of accomplishments by every committee, but here are a few highlights:
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