Sign In
Sign In
Insurers are allowing lawyers to tie their hands behind their backs and gag their most obvious heroes, leaving them defenseless against attacks by their critics and hamstrung in efforts to improve their image. As Exhibit A, I present to you a letter from a reader sharing an interesting personal experience demonstrating the public relations obstacles that insurers face–often of their own making.Recommended Stories
More effective insurance sales: You only work on referrals? Really
Often, producers will, with seeming pride, tell me 'Oh, I only work on referrals.' In theory, this is a terrific idea. In execution, it’s tragic.
Leveraging AI for intelligent process automation
Updating insurance workflows previously bogged down by heavy documentation is essential to digital transformation.
How employers now prepare for the worst case scenario
Workplace violence not only creates prolonged downtime and reputational damage, the subsequent lawsuits can bring an organization to ruin.
Resource Center
Case Study
Sponsored by LexisNexis Risk Solutions
Case Study: You Have To Know Your Customers To Keep Your Customers
The number of consumers who shop often for new or better insurance deals is high. But you can take steps to keep your customers from leaving.
Study
Sponsored by LexisNexis Risk Solutions
2019 Future of Claims Study: Balancing Automation and Empathy
Are insurance carriers’ claims processes aligned with consumer expectations?
White Paper
Sponsored by VPay®
Top Strategies for Auto Insurance CFO's: Modernizing Claim Payments
A high-quality digital service experience is quickly becoming your organization’s most valuable differentiator. Do you have the tools in place to deliver the best customer service?
PropertyCasualty360
Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!
- Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
- Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
- Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events
Copyright © 2019 ALM Media Properties, LLC. All Rights Reserved.