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Remember all the talk years ago about how independent agents were doomed to go the way of the milkman, and how consumers would eventually shove the useless middleman aside and buy their insurance either online or direct from carriers? Well, that’s not happening anytime soon, with the latest evidence being Liberty’s Mutual’s bold commitment to the agency distribution system.Recommended Stories
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Case Study
Sponsored by LexisNexis Risk Solutions
Case Study: You Have To Know Your Customers To Keep Your Customers
The number of consumers who shop often for new or better insurance deals is high. But you can take steps to keep your customers from leaving.
Study
Sponsored by LexisNexis Risk Solutions
2019 Future of Claims Study: Balancing Automation and Empathy
Are insurance carriers’ claims processes aligned with consumer expectations?
White Paper
Sponsored by VPay®
Top Strategies for Auto Insurance CFO's: Modernizing Claim Payments
A high-quality digital service experience is quickly becoming your organization’s most valuable differentiator. Do you have the tools in place to deliver the best customer service?
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