Panviva, a provider of Business Process Guidance (BPG) systems for the health insurance industry, has announced an upgrade of its BPG system, SupportPoint.

The current economic climate has seen a surge in interest in BPG software in the U.S., Australia, and the U.K. because of its appeal to businesses looking for a self-funding and low-risk solution to reduce costs, increase efficiencies, and improve customer service in a competitive and tight market.

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