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Property-casualty insurers are doing slightly better in their dealing with agents, according to a new report from a firm that advises carriers on how to make it easy for their agents to work with them.

Acton, Mass.-based Deep Customer Connections (DCC) Inc. said in its “2008 Ease of Doing Business Benchmark Report for Property and Casualty Carriers” that insurers have increased their EDB (Ease of Doing Business) Index Scores based on agent ratings throughout the United Sates.

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