Claims officers believe that the jobs most difficult for them to staff in the future are technical resource and middle management positions, a consulting firm survey has found.
The findings from an online poll of 59 claim officers were made by Stamford, Conn.-based Towers Perrin in a survey titled “Recruiting and Retaining Top Talent” taken in August and September prior to the global financial crisis.
Sixty four percent of poll respondents said frontline technical resource jobs will be among the most difficult to staff over the next three to five years, and 51 percent said middle management personnel will be the hardest slots to fill.
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