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Independent Automotive Damage Appraisers, known throughout the appraisal realm simply as IADA, is an association committed to implementing the latest technologies to continue to reduce the cost of vehicle repairs. The not-for-profit organization deploys a national network of appraisal specialists to not only improve the accuracy of total loss or lease-end settlement information, but also to keep carriers from overpaying for needless repairs. Claims’ Christina Bramlet recently spoke with John Williams about IADA’s effective modus operandi, which has allowed the organization to thrive for more than 50 years.

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