Predictive analytics has become a driving force in the use of data by insurance carriers, but many issues remain, including the problem of sorting through unstructured data to improve decision-making.

Participants in the virtual conference "Facing the Future of Insurance," sponsored by Tech Decisions and its sister publications Claims and National Underwriter P/C, were treated to a discussion of the issue by Kaleb Adams, assistant vice president, claims research, for The Hartford, and Karen Pauli, research director in the insurance practice at TowerGroup.

Those who missed the initial presentation still have an opportunity to hear Adams and Pauli by going to the conference Web site and registering at this Web page: http://vts.inxpo.com/scripts/InXpo.nxp?LASCmd=AI:4;F:QS!10100&ShowKey=1278

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