When catastrophe strikes, agents who respond quickly to their stricken customers get a chance to look like heroes. But when it's the agency that's been hit, who can an agent look to for a hero?
In Louisiana, a good candidate is David Bulloch — better known as “Moose” — a territorial manager for Bankers Insurance.
Based in Covington, La., 40 miles north of New Orleans, Moose has relationships with 105 agents throughout Louisiana — from jumbo brokerages to mom-and-pop operations. Like all insurer reps, his typical day consists of talking to his agents about marketing, what the competitors are up to, and how to sell more coverage. But when a cat strikes, Moose's days are anything but typical.
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