New York-based researcher Celent has issued a new report that examines major issues and metrics for determining how newly acquired software will scale with an insurer's business.

“When preparing for a major software acquisition, insurers must not only review requirements and functionality but also guarantee that a vendor's system will grow with the business and remain valuable over a period of many years,” said Celent.

“Despite its impact on future value, scalability and performance is all too often ignored until intractable problems occur in production,” said a statement by Jeff Goldberg, senior analyst with Celent's insurance group and author of the report.

“Even carriers who recognize their importance may not know how to judge a vendor's system in these areas,” he said.

The goal of the report, titled “Will Your Policy Administration System Support Your Future Growth? Measuring Scalability and Performance (Property/Casualty Edition),” is to provide business and technology leaders with the tools they need to discuss scalability and performance before making any major software licensing decisions, the researcher said.

According to Celent, the report presents an overview of the important metrics needed to predict how a system will hold up in production over time. It includes 28 scalability and performance profiles for vendors that provide property/casualty policy administration systems.

Further details are online at www.celent.com.

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Report Examines Software Acquisition Challenges

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