For years, Columbia Journalism Review has called attention to good reporting while skewering what it considers bad journalism in its “Darts & Laurels” column. Unfortunately, I believe the CJR organization deserves a “Dart” for dismissing complaints by me and the Insurance Information Institute about the accuracy and fairness of the “The Insurance Hoax”–the hatchet job in the September 2007 issue of “Bloomberg Markets” about the industry's claims-handling practices.
CJR reports that Bloomberg raised a ruckus after I complained to the New York City Deadline Club (of which I am a member and a past award judge) when I heard the article had been nominated for an investigative journalism award–in honor of the heroic Daniel Pearl, no less!
Citing misleading statistics in the article and complaining about its one-sided, broad-brush portrayal of the industry's claims performance during Hurricane Katrina (and beyond), I urged the Deadline Club to reexamine the nomination, which they did. (To read the Bloomberg article, click here.)
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