AMS Services has announced availability of AMS 360 version 2.5, complete with new support for Web Services and a business tool, which aims to make it possible for insurance agencies to increase revenue significantly without adding staff. The 25,000 users in 2,000 agencies who currently run AMS 360 will benefit from marketing and workflow enhancements as well as scalability improvements in version 2.5.
In addition, AMS is introducing the Ready, Set, Go training program, a new process that makes it easier to move to the advanced agency management system.
"Agencies have told us they want to spend more time with customers and less time on technology," says Lisa Bukowitz, senior product manager for AMS 360. "Not only do these enhancements allow them to do that, but they also allow them to do more with what they already have--a huge business advantage in this lagging economy."
The major enhancements in version 2.5 include: an updated user interface; improved scalability; forms improvements; Web services; certificate holder improvements; and improved integration capabilities.
The Ready, Set, Go training program, which is designed to streamline the upgrade to AMS 360, contains a configuration workbook with a defined set-up process, test scripts that confirm migrated data integrity, and a comprehensive upgrade checklist. Most of the training in this new process is done before a customer's "go-live" date, plus additional training support during the first week is included. This new process is designed to shorten the upgrade cycle, eliminate manual tasks, and provide a better experience for our customers.
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