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Douglas Jackson, current president of the Society of Registered Professional Adjusters (RPA), was crowned the 2008 Claims Professional of the Year at a special award ceremony held on Tuesday, June 10, 2008 during the 12th Annual ACE America’s Claims Event. Sponsored by New York-based law firm Smith & Brink, P.C. and Claims Magazine, the award recognizes overall excellence in the claim-handling arena. Recipients are usually involved heavily in continuing education initiatives that foster a sense of commitment to not only upholding the integrity of current industry practices but also improving upon them.

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