NEW YORK–When insurers undergo market conduct exams, they should not be overly adversarial, but if problems arise with a contract examiner, they should speak up, a regulator and industry professionals counseled at a meeting here.
That was some of the advice that emerged during a panel session Friday titled "Market Conduct Examinations: A View From The Trenches" at the New York City Bar Association's 18th Annual Current Issues in Insurance Regulation seminar.
One topic raised that has long been a sensitive one for insurers was the use of contract examiners.
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