Size does not necessarily equate to better service, as some smaller brokerage firms perform better than larger competitors, according to a survey of risk managers.
Consulting firm Greenwich Associates said that when it comes to the quality of client service, its poll of 714 risk managers gave the edge to five national brokerage firms, over the top three global brokers.
All of the brokers that were looked at in the study had sales of more than $500 million.
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