Here we go again! Heavyweights Bob Hunter, insurance director of the Consumer Federation of America, is trading blows with Bob Hartwig, president of the Insurance Information Institute, over whether the industry is methodically overcharging consumers and shortchanging policyholders on coverage and claims. Who will win the latest round in “The Battle Of The Bobs”??? (Both Bobs responded to my blog over the weekend. Read on!)
(To read all about the CFA report and industry reaction to it, click here.)
If you recall, back in November, I refereed the first clash of these titans during NU's inaugural Virtual Conference. One of the “rounds” focused on industry profitability.
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