More independent insurance agents and brokers should resolve to work smarter in 2008, and an industry coalition is offering tips to accomplish that goal.
The Real Time/Download Campaign (www.getrealtime.org) is offering some suggestions on how agents and brokers, along with their business partners, can improve operations by making and keeping a few resolutions to improve the efficiency of carrier communications and customer service.
A coalition of independent agents, trade associations, carriers and technology providers, The Real Time/Download Campaign, is an advocate of a workflow approach that frees up more time for agencies to sell, process and service business. Most agents can leverage tools already contained in their agency management systems or comparative raters to accomplish this goal.
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