For decades, technologically sophisticated agencies haveliterally been begging insurers to provide real-time capability forhandling transactions between agent and carrier. Now that someinsurers have been offering such technology, however, the tableshave turned.

The burden has shifted to independent agents to use the toolsprovided, with insurers complaining that agents have been slow inadopting the technology--and some warning that they won't continueto offer the option if they don't get a better response.

"To those carriers, I would say, hang in there and work withus," said Kim Favreau, newly elected chair of the Applied SystemsClient Network (ASCnet), in an interview with National Underwriterin Orlando during the group's recent annual conference.

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