Insurance chief information officers are constantly being challenged by their organizations to improve operational efficiencies, reduce time to market and even grow sales through the use of technology.

Yet while having to live up to the promise of the future, CIOs continue to grapple with historic problems such as legacy systems and the efficiency and effectiveness of their IT organizations.

Before embarking on a new information technology project, consider that only approximately one-third of IT projects are successful. Why is this so? Projects are failing because we are still approaching software development the old way.

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