Gary Wolcott, director of communications at the PIA Western Alliance, last week reported on my Oct. 31 “Meet The Press” blog entry in his association's newsletter. Along with noting my musings following the PCI annual conference in talking about the industry's poor image and how to improve it, he added a few keen insights from his own experience.


In his newsletter, he wrote:

Friedmans conclusion is the same as our own. We need to learn to blow our own horn.

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