Insurers who don’t master both the art and science of predictive technology are at risk of falling behind their competitors, the head of Insurance Services Office cautioned at an industry conference.

“We are at the beginning of an intellectual and technological arms race that will remake the insurance business,” warned Frank J. Coyne, chairman, president and chief executive officer of Jersey City, N.J.-based ISO, according to a copy of his remarks supplied by his firm.

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