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Insurers have never been change-friendly, but to still see underwriters, brokers and claims adjusters hauling piles of paper around the market is just ridiculous. Why is this industry so technophobic? What’s the downside of going high-tech? After attending ACORD’s London Conference last week, I have a feeling the only thing the insurance industry has to fear is fear itself. If youre not afraid of your own electronic shadow, read on!

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