Some IT leaders believe purchasing vendor solutions is the most important and exciting aspect of their jobs. Making the right decisions involves planning and preparation. Here are some tips on how best to spend those dollars.

Robert Regis Hyle

Selecting the right technology vendor is one of the most important activities for any insurance carrier, affirms Bill Garvey, IT director for Main Street America Group. "Using the right vendors is critical because they will build applications for us and we have to rely on them for running the operation of our business," he says. Vendor selection is not an issue that sits on an IT director's table every week or even every month, but when it does land there, nothing else takes priority. "Everything else takes a backseat," says Ernie Pearson, IT director, applications development, SECURA Insurance Companies. "Trying to get [product selection] right is very difficult and requires the focus of a significant team of people who bring both a technical perspective as well as a business perspective to the table."

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