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It is sometimes said that listening is a lost art, and if that had been the case at Cottingham & Butler, this insurance brokerage firm would probably have ended up as just another Main Street agency filling the basic coverage needs of residents and businesses in a small American town.

Instead, this Dubuque, Iowa-based firm has grown into a national brokerage, with a diverse book of business ranging from traditional risk-transfer to some of the largest agency captive programs.

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