It is sometimes said that listening is a lost art, and if that had been the case at Cottingham & Butler, this insurance brokerage firm would probably have ended up as just another Main Street agency filling the basic coverage needs of residents and businesses in a small American town.

Instead, this Dubuque, Iowa-based firm has grown into a national brokerage, with a diverse book of business ranging from traditional risk-transfer to some of the largest agency captive programs.

“Our growth came through client demand and being an astute listener to what people are looking for,” said David Becker, president and chief operating officer of C&B.

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