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Fiserv, Inc., has announced the results of its online survey on property/casualty insurance technology, which revealed leading insurance carriers have become adept at dealing with customers and business partners online. However, the report showed virtually all carriers recognize not only is there room for improvement but they continuously must improve their underlying technology to better serve their customers and enhance their competitive position. The results from the Fiserv survey identify critical business needs and the projects and technologies insurance carriers have under way to address them.

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