New property-casualty technology applications have tended to add to rather than diminish underwriters' workload, according to a new survey.
Results from the study conducted by Accenture in conjunction with the Chartered Property Casualty Underwriters Society, show also that where carriers have invested in technology, the systems are functioning effectively, but they support outmoded underwriting practices.
"Personal lines and small commercial lines insurers have applied technology to the underwriting process more so than middle market and large account commercial insurers," the report said.
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