LAS VEGAS--Insurers can't ever count on a year of small disaster losses and need to be continuously prepared for a major catastrophic event to ensure customer satisfaction, an insurance executive said.
Juan Andrade, executive vice president property and casualty claims for Hartford, Conn.-based The Hartford, gave that advice today at the conclusion of the National Underwriter Company's 11th annual ACE (America's Claims Event) conference here.
He said a major lesson learned from recent catastrophes is there is no off-season for these events and insurers need to be prepared to respond quickly or risk damage to both reputation and customer loyalty.
Recommended For You
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© Touchpoint Markets, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more inforrmation visit Asset & Logo Licensing.
