The average auto insurance customer gathers three competitivequotes while shopping for a new carrier, according to a J.D. Powerand Associates survey released today.
And while the majority of insured shoppers remain with theircurrent carrier, 33 percent will switch, the survey also said.
The study found that while 33 percent of consumers who shopbecause of price ultimately switch, nearly 75 percent of consumerswho shop because they have experienced poor customer service switchcarriers.
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