A brokerage staff survey of insurers' performance has given carriers in the U.S. Northeast higher marks than other segments of North America, while reinsurers and specialty carriers got the highest marks overall.
London-headquartered Willis Group Holdings said it asked its 2,550 employees to rate the carriers in the areas of underwriting, policy administration, claims and service.
The employees were asked to give ratings in four categories on a scale of 1-10, with 10 the highest rating.
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