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Can you name a coverage that represents $25B-$30B in annual claim payouts, represents more than 90 percent of an average nine-month claim cycle time, yet has seen little-to-no investment in technology and innovation? You might not be surprised to find that this spend is on property claims. What may surprise you, though, is that this spend is not on structure, but rather on property contents. The long-neglected coverage for property contents is getting a great deal of attention lately from senior claim executives. Most argue that given 20-30 percent leakage in content (Coverage C) claims, it’s long overdue.

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