A recently released tally of auto insurance complaints in New Jersey underscores the improvement consumers have experienced since the state reformed its regulations in 2003, a state official said.
This month the state released its 2006 Auto Insurance Consumer Information Report ranking auto insurers by the ratio of valid complaints to number of vehicles insured.
The worst on the list was AIG Centennial Group with a ratio of 1.441. Nine insurers had no valid complaints, all tied at 29th on the list, including the state's second largest auto insurer, New Jersey Manufacturers Insurance Group--ranked by direct written premium, according to National Underwriter's Highline Data Service.
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