The use of third-party agency management systems is growing among participants in the excess and surplus lines sector of the property-casualty insurance industry, a recent survey shows.
The National Association of Professional Surplus Lines Offices, Ltd. in Kansas City, Mo., said its poll of wholesaler broker and MGA members found only 11 percent used in-house systems for agency management and accounting, with the rest using systems purchased from outside vendors.
NAPSLO noted that the in-house figure had dropped since 2003, the year of the last NAPSLO technology survey, when 20 percent reported using in-house systems or custom programs.
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